Test H: The Doors Do Not Lock/Unlock Using the Remote Keyless Entry (RKE) Transmitter

PINPOINT TEST H: THE DOORS DO NOT LOCK/UNLOCK USING THE REMOTE KEYLESS ENTRY (RKE) TRANSMITTER

H1-H6:

H7-H11:

H12-H13:

Normal Operation
Remote locking and unlocking of the doors is accomplished by the smart junction box (SJB) receiving a command message from the RKE transmitter located on the integrated key. On vehicles not equipped with a memory feature, the SJB sends a signal directly to all of the door latches. On vehicles equipped with the memory feature, the SJB sends a controller area network (CAN) message to the driver door module (DDM). The DDM sends a signal directly to the LH front door latch. The SJB sends a signal to the RH front, LH rear and RH rear door latches.

All RKE transmitters must be present to begin diagnosis of the RKE system.

Aftermarket or dealer-installed systems may adversely affect the RKE operation. These systems should be disconnected before diagnosing the RKE concerns.

Possible Causes
- RKE transmitter battery
- RKE transmitter programming
- RKE transmitter
- aftermarket systems
- high power devices
- TV/radio transmission towers
- SJB