Initial Inspection - Instrument Cluster

1. Verify the customer concern by operating the system.

Visual Inspection Chart:

2. Visually inspect for obvious signs of mechanical or electrical damage.
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. Verify the following systems are working correctly:
^ charging
^ fuel
^ cooling
^ Safety Belt Warning Chime (GEM)
^ turn signals
^ headlamps
^ anti-lock brake system/traction control

If the system(s) is not working correctly, refer to that system(s).

5. If the concern remains after the inspection, connect the diagnostic tool to the Data Link Connector (DLC) located beneath the instrument panel and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
^ check that the program card is correctly installed.
^ check the connections to the vehicle.
^ check the ignition switch position.

6. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool manual.
7. Carry out the DATA LINK DIAGNOSTICS TEST. If the diagnostic tool responds with:
^ CKT914, CKT915 or CKT70 = ALL ECUS NO RESP/NOT EQUIP, refer to Module Communications Network (Information Bus).
^ NO RESP/NOT EQUIP for GEM, refer to Multifunction Electronic Control Module (General Module).
^ SYSTEM PASSED, retrieve and record the continuous Diagnostic Trouble Codes (DTCs), erase the continuous DTCs and carry out self-test diagnostics for the GEM.

8. If the DTCs retrieved are related to the concern, go to the GEM Diagnostic Trouble Code (DTC) Index to continue diagnostics. Refer to Multifunction Electronic Control Module (General Module). Trouble Code Diagnostic Charts - Instrument Cluster
9. If no DTCs related to the concern are retrieved, proceed to the Symptom Chart to continue diagnostics. Diagnosis By Symptom - Instrument Cluster