Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

Please note:
Vehicles that had a Ford accessory spoiler service kit installed were not included in the affected vehicles date range listed in the first page of this bulletin.

PROMPTLY CORRECT

Promptly correct all affected vehicles on your dealer Recall/ONP Involved Unit Listings available on QCDealer.com. Also, correct other eligible vehicles that are brought to your dealership.

DEALER-OWNER CONTACT

Approximately 6,000 owners of the affected 2000 through 2001 model year Taurus Sedans have purchased Ford aftermarket spoiler kits from their Ford Dealer. Please check your records according to the directions in
Attachment II. If you sold any of these Ford aftermarket spoiler kits during the 2000 calendar year, immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date.

REGIONAL CONTACT

Advise regional office if an owner:

^ Cannot be contacted.

^ Does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor Company will only refund owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer). Refer to ACESII manual for refund information.