Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $5,000 per vehicle.

PROMPTLY CORRECT

Promptly correct all affected vehicles on your dealer VIN list which you will receive in the Ford Dealer Consolidated Communicator (FDCC). Also, correct other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT AND OWNER LETTER MAILING

If you have recently sold one of the affected vehicles and not yet notified Ford Motor Company of the sale, please contact that owner immediately and provide them a copy of the owner letter.

REGIONAL CONTACT

Advise regional office if an owner:.

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor Company will only refund owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer.) Refer to ACESII manual for refund information.

RENTAL CARS

Rental vehicles are not approved for this program.