Demonstration/Deliver Hold - Attachment I

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,100 per vehicle.

Please note that parts will be allocated first for units already delivered to customers.

PROMPTLY CORRECT
Promptly correct all affected vehicles on your dealer VIN list which you will receive in the Ford Dealer Consolidated Communicator (FDCC). Also, correct other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT AND OWNER LETTER MAILING

Owner letter mailing is being expedited and may occur as early as Sept. 14, 2000. If you have recently sold a vehicle and not yet notified Ford Motor Company of the sale, please contact that owner immediately and provide them a copy of the owner letter.

NOTE:

1. Special Handling: Lincoln Owners should receive the "Lincoln Commitment Special Handling Procedure". Before calling Lincoln owners, review Attachment IV to familiarize yourself with this special handling procedure.

2. Safety Recall 00S26 is a LOW Volume Program: When you receive notification through MORS III, you should contact the owner and arrange for this service. Please note that our Coordination Center will advise owners that they will hear from you within the next two business days. For more information, see attached copy of "Low Volume Announcement Letter".

REGIONAL CONTACT
Advise regional office if an owner:

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

^ To claim for the "Lincoln Commitment Special Handling", follow the instructions on page two of Attachment IV.

OWNER REFUNDS
Ford Motor Company will only refund owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer.) Refer to ACESII manual for refund information.

RENTAL CARS
Except for vehicles covered under the Lincoln Special Handling program, rental vehicles are not approved for this program.