FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall

PLEASE NOTE:
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,1OO per vehicle.

The National Highway Transportation Safety Administration (NHTSA) is currently auditing three prior Ford safety recalls to determine whether dealers have delivered vehicles before completion of recall programs. It is possible that this audit will result in civil penalties being assessed.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter and schedule a service date.

REGIONAL CONTACT
Advise regional office if an owner:

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII Manual for claims preparation and submission information.