FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE
Inspect and, if necessary, correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,100 per vehicle.

PROMPTLY INSPECT AND, IF NECESSARY, CORRECT
Affected vehicles on the enclosed list.

Other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT
Immediately contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter and schedule a service date.

REGIONAL CONTACT
Advise regional office if an owner:

^ cannot be contacted

^ does not make a service date

CLAIMS PREPARATION AND SUBMISSION
Enter claims using DWE. See ACESII Manual.

REFUNDS
See ACESII Manual.

RENTAL CARS
Ford Motor Company will pay for a loaner or rental vehicle for up to four days, except for fuel and insurance which will be at owner's expense. Loaner or rental is only approved for delivered vehicles that fail the inspection. If a vehicle fails the inspection, please provide a loaner vehicle while the parts are on order and until repairs are completed. Enter the word "LOANER" plus the number of days the vehicle was used in the Miscellaneous Expense area.