Vehicle Inspection
Start diagnosis of possible suspension concerns with a thorough inspection of the vehicle. Include all suspension components and mounting points to identify any that are worn, damaged or not securely installed.1. Check all tires for proper inflation pressure.
2. Check tire condition to confirm proper front end alignment, tire balance and overall tire condition such as separation or bulges.
3. Check the vehicle for optional suspension equipment such as heavy-duty handling or trailer tow suspensions. These suspensions will have a firmer ride feeling than standard suspensions.
4. Check vehicle attitude for evidence of possible overload or sagging. Check luggage compartment area.
5. Road test vehicle to confirm customer concern after performing above steps. Road Test