Attachment I - Administrative Information

OASIS
OASIS will not be used for this program. No repair actions are required by the dealer.

OWNER GUIDE ORDERING INFORMATION
Owner Guides are being mailed directly to the owners of the affected vehicles. If an owner returns to the dealer requesting replacement of an Owner Guide, call the following phone number, provide the operator you dealership's P & A code and ask for the appropriate Owner Guide.

^ Order Replacement Owner Guide: Call 1-800-782-4356

^ Cost of Replacement Owner Guide is less than $20

^ Claim for cost of the Owner Guide.

CLAIMS SUBMISSION
Enter claims using DWE. See Section 5 and 6 of the October, 1997 ACES II Manual for submission instructions on ONP/Recall claim types.

LABOR ALLOWANCE
Labor Time - N/A
Labor Operation - N/A