Initial Inspection and Diagnostic Overview

NOTE: Before you start testing, perform the following preliminary checks. Be sure to write down your findings, especially any DTCs, for future reference.

Know and understand the customer's concern.
Verify that TR sensor is properly adjusted in NEUTRAL.
Verify customer concern (e.g. when does concern occur?):

- upshift

- downshift

- coasting

- engagement

If concern involves noise or vibration, does it relate to any of the following:

- rpm

- vehicle speed

- shift

- gear

- range

- temperature

Vehicle must be at normal operating temperature.
Check transmission fluid level and condition.
Check for the following items:

- vehicle modifications

- electronic add-on items

- leaks

- proper linkage adjustments

Check TSBs for related information.
Perform complete on-board diagnostics (OBD) for both KOEO and KOER.
Record all DTCs.
Repair all non-transaxle DTCs.