Attachment I - Administrative Information

OASIS ACTIVATED? Yes. Affected vehicles will be activated in OASIS on December 14, 2005.

FSA VIN LIST ACTIVATED? No.

STOCK VEHICLES

Do not perform this program unless the affected vehicle exhibits the covered condition (fix only if the coolant crossover duct is leaking). Stock vehicles are not eligible for refunds without an original receipt.

SOLD VEHICLES

Owners with affected vehicles that exhibit the covered condition will be directed to dealers for repairs. Owners who have paid for this repair within seven years of the warranty start date will also be directed to dealers to submit for reimbursement. Repairs that were performed after December 16 2005 will not be eligible for a refund unless an emergency repair was needed and a Ford or Lincoln Mercury dealer was not available.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

RELATED DAMAGE

It is highly unlikely that you will encounter related damage while performing this repair but if a related damage condition exists that you believe to be caused by the covered condition call the Special Service Support Center to request approval prior to the repair of any related damage. Components such as ignition coils engines alternators spark plugs and spark plug wires are examples that are not covered by this program. Requests for approval after completion of the repair will not be granted.

ADDITIONAL LABOR TIME

^ If a condition exists that requires additional labor to complete the repair call the Special Service Support Center to request approval prior to performing any additional labor. Requests for approval after completion of the repair will not be granted.

^ If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition call the Special Service Support Center.

OWNER REFUNDS

^ Program 05N04 covers one intake manifold replacement per vehicle. Program 46B01 covers one refund per vehicle. The replacement program will show on OASIS as 05N04 and the refund program will show as 46B01. If you receive a refund request for a vehicle that no longer has 46B01 open on OASIS call the Special Service Support Center for prior approval.

^ Ford Motor Company will only refund owner-paid repairs covered by 46B01 if the repair was performed prior to December 16, 2005. (or after December 16, 2005 if an emergency repair was made when a Ford Lincoln or Mercury dealer was not available.)

^ The repair must have been completed within 7 years of the warranty start date to be eligible for a refund.

RENTAL VEHICLES

The use of rental vehicles is not authorized for this program.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. (Requires prior approval)

^ "MT" labor should be submitted on a separate repair line with the related damage flag checked. (Requires prior approval)

^ Refer to ACESII manual for claims preparation and submission information.