Attachment I - Admin. Info. and Refund Codes

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE:
Correct all vehicles in stock before delivery.

PROMPTLY CORRECT
Affected vehicles on the enclosed list.

Other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT
Immediately contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter and schedule a service date.

REGIONAL CONTACT
Advise regional office if:

^ an owner cannot be contacted.

^ an owner does not make a service date.

CLAIMS SUBMISSION
Enter claims using DWE. See ACESII Manual, Sections 5 and 6.

WARRANTY AND POLICY MANUAL
See Section 4 of the ACESII Manual.

REFUNDS
See Section 3 of the ACESII Manual.

For owner-paid repairs made before date of the owner letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer), enter using DWE:

^ Program Code - 97E61

^ Misc. Expense - REFUND

^ Misc. Expense - ADMIN

^ Misc. Expense - 0.2 Hrs