Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this program.

Please Note
Correct all vehicles in stock before delivery.

Promptly Correct

^ Affected vehicles on the enclosed list.

FCSD Contact
Talk with your FCSD Parts and Service Zone Manager about program concerns.

Claims
Enter claims using DWE. See ACESII Manual, Sections 5 & 6.

Owner Refunds
See ACESII Manual, Section 3-59 for submission procedures.

For owner-paid repairs made before date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the selling dealer), enter using DWE:

Program Code Field - 95B78

Misc. Expense Field - REFUND

Misc. Expense Field - ADMIN

Misc. Expense Field - 0.2 Hr.