FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

ATTACHMENT I

OASIS

YOU MUST USE OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS RECALL.

PLEASE NOTE
CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY. FEDERAL LAW REQUIRES DEALERS TO COMPLETE ANY OUTSTANDING SAFETY RECALL SERVICE BEFORE A NEW VEHICLE IS DELIVERED TO THE BUYER OR LESSEE. VIOLATION OF THIS REQUIREMENT BY A DEALER COULD RESULT IN A CIVIL PENALTY 9F UP TO $1,000 PER VEHICLE.

PROMPTLY CORRECT

Affected vehicles on the enclosed list.

Other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter.

REGIONAL CONTACT

Advise Regional office if:
- an owner cannot be contacted.
- an owner does not make a service date.

FCSD CONTACT

Talk with your FCSD Service Zone Manager or Dealer Assistance Center about all matters.

CLAIM SUBMISSION

For dealers not on ACESII Pilot, submit 1864 claims using DWE for all completed vehicles. You may use your original 1863 for your record file copy. For dealers on ACESII Pilot, submit claims via DWE.

WARRANTY AND POLICY MANUAL

For dealers not on ACESII Pilot, see your Warranty and Policy Manual for claims preparation. For dealers on ACESII Pilot, see Section 5 and 6 of the ACESII Manual.