FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.

Please Note
Correct all vehicles in stock before delivery. Federal Law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,000 per vehicle.

Promptly Correct
Affected vehicles on the enclosed list.

Other eligible vehicles which are brought to your dealership.

Dealer-Owner Contact
Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter.

Region Contact
Advise regional office if :

^ an owner cannot be contacted.
^ an owner does not name a service date.

FCSD Contact
Talk with your FCSD Parts and Service Zone Manager about all matters.

Claims Submission
For dealers not ACESII, submit 1864 claims using DWE for all completed vehicles. You may use your original 1863 for your record file copy. For dealers on ACESII, Submit claims via DWE.

Warranty and Policy Manual
For dealers not on ACESII, see your Warranty and Policy Manual for claims preparation. For dealers on ACESII, see Section 5 and 6 of the ACESII Manual.