Attachment I - Administration

ATTACHMENT I

OASIS

YOU MUST USE OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS RECALL.

PLEASE NOTE
CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY. FEDERAL LAW REQUIRES DEALERS TO COMPLETE ANY OUTSTANDING SAFETY RECALL SERVICE BEFORE A NEW VEHICLE IS DELIVERED TO THE BUYER OR LESSEE. VIOLATION OF THIS REQUIREMENT BY A DEALER COULD RESULT IN A CIVIL PENALTY OF UP TO $1,000 PER VEHICLE.

PROMPTLY CORRECT

Affected vehicles on the enclosed list.

Other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter.

DISTRICT CONTACT

Advise district office if:
- an owner cannot be contacted.
- an owner does not make a service date.

FCSD CONTACT

Talk with your FCSD Service Zone Manager about all matters.

FORM 1863/64

Submit 1864 claims using DWE for all completed vehicles. You may use your original 1863 for your record file copy.

WARRANTY AND POLICY MANUAL

See Section 6.3, pages 5 through 8, of your Warranty and Policy Manual for claims preparation.

REFUNDS

See Section 6.3, page 9 of your Warranty and Policy Manual. Use Customer Concern Code X99 for safety recalls.