FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Owner Letter 2

Serial Number: 12345678901234567 June, 1995

Mr. John Sample
123 Main Street
Anywhere, USA 12345

Ford Motor Company is voluntarily recalling (Emissions Recall 95E56) certain 1995-model Contour and Mystique cars. Your vehicle's engine may be releasing air pollutants which exceed applicable standards.

What The Dealer Will Do

At no cost to you, your dealer will replace an engine control assembly on your vehicle according to the instructions provided by Ford.

This service should have little or no effect on your vehicle except to reduce air pollutants.

If you do not have this service done:

- Your Emissions Warranty may be reduced.

- Your vehicle may not pass emissions tests that may be required in your area.

How Long Will It Take?

The time needed to repair your vehicle is about one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working day.

Call Your Dealer

Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your vehicle in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Vehicle?

If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the repair offered by this recall is not made promptly and without charge, talk to the dealer service manager. You may also contact the Ford Customer Assistance Center at 300 Renaissance Center, P.O. Box 43360, Detroit, Michigan 48243.

We regret the inconvenience this recall may cause you. Please have your vehicle serviced promptly to maintain full emission warranty coverage.