Owner Letter

J. P. King
Manager
Vehicle Service and Programs
Ford Customer Service Division

Ford Motor Company
P. 0. Box 1904
Dearborn, Michigan 48121

December, 1994

Serial Number: 12345678901234567 94B58

Mr. John Sample
123 Main Street
Anywhere, USA 12345

Ford Motor Company is providing a no-charge Service Program, Number 94B58, to owners of certain 1992-1994 Ford Crown Victoria and Mercury Grand Marquis passenger cars equipped with trailer tow and air suspension.

REASON FOR THIS PROGRAM
Information concerning trailer towing with these vehicles when they are equipped with the load- equalizing hitches (aftermarket accessories), and optional air spring rear suspension systems may have been omitted inadvertently from the Owner Guide of your car. Ford Motor Company has specific recommendations regarding towing and hitch adjustment for cars so equipped.

NEW PACES PROVIDED WITH THIS LETTER
In order to provide you with the information concerning towing with and adjustment of load-equalizing hitches, we have enclosed a two-piece sticker page with this letter. Please affix each portion of the new sticker page in your car's Owner Guide as described below.

ATTACHING THE PAGE
Peel off the protective backing from the top section of the sticker page and affix it to the inside surface of the front cover of your Owner Guide. Affix the remaining portion of the sticker at the bottom of the page as indicated below:

Owner Guide Page Numbers
MODEL
YEAR VEHICLE FIRST PRINTING* SECOND PRINTING*

1992 Crown Victoria 157 164
1993 Crown Victoria 181 181
1994 Crown Victoria 188 ---- ----
1992 Grand Marquis 155 168
1993 Grand Marquis 177 177
1994 Grand Marquis 185 ---- ----

* CAN BE DETERMINED BY LOOKING AT THE BACK COVER OF THE OWNER GUIDE.

CONTACT YOUR DEALER
If you would like help with this request, contact your dealer. Be sure that you bring this letter and the new sticker page with you when you visit your dealer. There is no charge to you for this service.

We are taking this action as part of our ongoing efforts to maintain owner confidence in our products. We hope this program will confirm your continued satisfaction in your Ford-built car.

Sincerely,

J. P. King
Manager
Vehicle Service and Programs