Owner Letter

Serial Number: 12345678901234567 92E24 March, 1992

Mr. John Sample
123 Main Street
Anywhere, USA 12345

Ford Motor Company is voluntarily recalling (Emissions Recall 92E24) certain 1992-Model Thunderbirds and Cougars equipped with 3.8L engines. Your car may have been manufactured with an incorrect electronic engine control processor and may be releasing air pollutants which exceed Federal standards.

What the Dealer Will Do?
At no charge to you, your dealer will inspect and, if necessary, replace the electronic engine control processor on your car according to the instructions provided by Ford.

This service should have little or no effect on your car except to reduce air pollutants.

If you do not have this service done,
- Your emissions warranty may be reduced,
- Your car may not pass emissions or smog tests that may be required in your area.

How Long Will It Take?
The time needed to repair your car is about one hour. However, due to service scheduling times, your dealer may need your car for one full working day.

Call Your Dealer
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.


Changed Address or Sold the Car?
If you have, please fill out the enclosed prepaid postcard and mail it to us.



If the dealer does not make the repair promptly and without charge, you may contact the Ford Customer Assistance Center at 300 Renaissance Center, P.O. Box 43360, Detroit, MI, 48243.

Please have your car serviced promptly to maintain full emission warranty coverage. We regret any inconvenience this recall may cause you.