Owner Letter (California)

Serial Number:
12345678901234567

November, 1991

Mr. John Sample
123 Main Street
California, USA 12345

Ford Motor Company is voluntarily recalling certain 1990 and 1991-model Tempo/Topaz Cars and Aerostar trucks (emissions Recall 91E09). Your vehicle's engine may be releasing air pollutants which exceed California standards.

What the Dealer Will Do:
At no cost to you, your dealer will inspect and, if necessary, replace the engine throttle position sensor on your car or truck according to the instructions provided by Ford.

This service should have little or no affect on your car or truck except to reduce air pollutants.

If you do not have this service done,
^ Your emissions warranty may be reduced,
^ Your car or truck may not pass emissions or smog tests that may be required in your area,
^ The California Department of Motor Vehicles may not renew your car or truck's registration.

How long will it take?
The time needed to repair your car or truck is about one hour, However, due to service scheduling times, your dealer may need your car or truck one full working day.

Call your dealer:
Call your dealer without delay. Ask for a service date and if parts are in stack.

If your dealer does not have the parts in stack, they can be ordered before scheduling your service date. Parts would he expected to arrive within a week.

When you bring your car or truck in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Car or Truck?
If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the dealer does not make the repair promptly and without charge, you may contact the Ford Customer Assistance Center by calling toll-free 1-800-392-3673, (1-800-392-FORD).

The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your car or truck is subject to these requirements. When this recall repair is completed by your dealer, you will receive a Vehicle Emission Recall - Proof of Correction certificate. This certificate says that this emissions recall has been performed on your car or truck.

PLEASE MAKE SURE THAT YOU GET A CERTIFICATE FROM THE DEALER AND THAT YOU HAVE II WHEN YOU RENEW YOUR CAR OR TRUCK'S REGISTRATION.

We regret any problem this recall may cause you. We are doing this so you will be satisfied with your Ford-built car or truck. In order to ensure your full protection under the emission warranty provisions and to avoid any inconvenience when renewing your registration it is recommanded that you have your car or truck serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your car or truck.