Campaign - Front Disc Rotor and Pad Replacement: Overview

TO:
All Ford and Lincoln-Mercury Dealers

October, 1992

SUBJECT:
Owner Notification Program - 92B11 - Front Disc Brake Roughness on Certain 1989, 1990 and 1991 Thunderbird and Cougar Cars Equipped With 4-Wheel Disc Brakes

OASIS - YES
OWNER LIST - YES
PARTS RETURN - NO
PROGRAM COVERAGE - FOR 1 YEAR FROM DATE OF OWNER LETTER

AFFECTED VEHICLES:
Certain 1989, 1990 and 1991 Thunderbird and Cougar cars equipped with 4-wheel disc brakes.

REASONS FOR THIS PROGRAM:
We have found that the semi-metallic brake linings installed on some of these cars may be too abrasive. The abrasive linings can cause the rotors to wear unevenly. Cars with this condition may exhibit brake shudder (roughness) during braking causing the car to vibrate and the steering wheel to shake.

SERVICE ACTION:
Cars returned for this service will have both front brake rotors and linings replaced with new rotors and new non-abrasive linings.

REFUNDS:
Only for owner-paid repairs made before date of this owner letter.

ATTACHMENTS
Attachment I
- Administrative Information

Attachment II
- Labor Allowances
- Parts Ordering Information

Attachment III
- Technical Information