Administrative Info.

CARES/OASIS:
You MUST USE CARES OR OASIS TO DETERMINE IF AN AFFECTED VEHICLE IS ELIGIBLE FOR THIS RECALL.

PLEASE NOTE:
CORRECT ALL AFFECTED IN-STOCK CARS OR TRUCKS.

PROMPTLY CORRECT:
Affected vehicles on the enclosed list. Other eligible vehicles on hand or brought to your dealership.

DEALER-OWNER CONTACT:
Immediately contact any owner you know of whose name is not on the list. Give the owner a copy of the Owner Letter.

DISTRICT CONTACT:
Advise FPSD district office if:
^ an owner cannot be contacted.
^ an owner does not make a service date.

FFSD CONTACT:
Talk with your FPSD service Zone Manager about recall concerns.

REIMBURSEMENT:
Claim Form 1864 will no longer be mailed to owners. Submit claims using the 1864 format on the DWE screen. (Refer to your Warranty and Policy Manual Section 6.3 pages 5-3). Use an original repair order for your service recard file.

RECALL PROOF OF CORRECTION CERTIFICATE:
The State of California requires that a Vehicle Emission Recall - Proof of Correction certificate be provided to owners of cars serviced by this recall. Please assure that certificates are provided according to the instructions contained in All-Dealer 10/31/91.