Attachment II, Owner Letter
Attachment IIMarch, 1990
Dear Owner:
This is to advise you of a special Ford Motor Company service program (B90) involving engine cooling fans on certain 1989 and 1990-model 2.3L engine and air conditioning equipped Tempo or Topaz cars. Our records indicate that you own the car described below:
Vehicle Description:
Serial Number:
Reason for The engine cooling fan in your car may loosen and contact
This Program the fan shroud. This could result in damage to the fan
motor that can cause it to become inoperative. If the engine cooling fan becomes inoperative, engine damage could result should you fail to react to the instrument panel engine coolant temperature gauge.
What You Telephone your Ford or Lincoln-Mercury dealer for service.
Should Do Mention this letter, Service Program B90, and ask if
service parts are available.
What We Your dealer has been instructed to replace the engine
Will Do cooling fan at no charge to you.
Program Contact your dealer as soon as possible. This program
Limitations service is available during the basic vehicle warranty
coverage (12 months/12,000 miles) or through August 1990, whichever provides the greatest coverage.
Refunds Your dealer will refund you for this service if you have
previously paid to have it performed. For a refund, take the original paid repair order or parts purchase receipt to your Ford or Lincoln-Mercury dealer. The dealer will process a refund if the repair was made prior to the receipt of this letter and is a result of the described condition. Refunds also cover any deductible charges paid for this condition.
Ford Motor Company is taking this action as part of its ongoing efforts to maintain owner confidence in its products. We appreciate your purchase of our Ford product and hope that this service program serves to assure your continued satisfaction.