Adminstrative Info. Attachment I

92M77 Program


OASIS
Oasis will not be in effect for this owner notification program.


FPSD CONTACT
Talk with your FPSD Service Zone Manager about program concerns.


FORM 1863
Enter 1863 claims using DWE (or mail direct).

See Warranty and Policy Manual:

- Section 5.5 - 1/Section 6.1 - 24 (Owner Notification Programs)

OWNER REFUNDS
See Warranty and Policy Manual

- Section 6.1 - 25 (Owner Refund)

For owner-paid repairs made before date of Owner Letter:

Submit on separate Form 1863 using the codes shown below:

Program Code Box - 92M77
Causal Basic Part Number - 6038
Condition Code - 01
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.
Customer Concern Code - N99