Owner Letter

Serial Number: 12345678901234567 Date, 1995

Mr. John Sample
123 Main Street
Anywhere, USA 12345

Ford Motor Company is voluntarily recalling (Emissions Recall 94E54) certain 1990-Model Taurus, Sable and Probe cars equipped with 3.0L engines. Your car's engine may be releasing air pollutants which exceed Federal standards.

What the Dealer Will Do:
At no cost to you, your dealer will replace the exhaust system catalyst on your car according to the instructions provided by Ford.

This service should have little or no effect on your car except to reduce air pollutants.

If you do not have this service done,

^ Your Emissions Warranty may be reduced,

^ Your car may not pass emissions or smog tests that may be required in your area.

How Long Will It Take?
The time needed to repair your car is about one hour. However, due to service scheduling times, your dealer may need your car one full working day.


Call Your Dealer:
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, present this letter to the dealer.

If you misplace this letter, your dealer will still do the work, free of charge.


Changed Address or Sold the Car?
If you have, please fill out the enclosed prepaid postcard and mail It to us.


If the service for this recall is not provided promptly and without charge, talk to the dealer service manager. You may also contact the Ford Customer Assistance Center at 300 Renaissance Center, P.O. Box 43360, Detroit, MI, 48243.

Please have your car serviced promptly to maintain full Emissions Warranty coverage. We regret the inconvenience this recall may cause you.