FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Owner Letter

March, 1990

Dear Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1990 Ford Thunderbird and Mercury Cougar cars.

Safety Defect
Starter cable assemblies that are too long and incorrectly routed may have been installed in some of these cars. If so, the cables potentially could contact the engine damper pulley. Such contact could damage the cable insulation and produce an electrical short, creating the risk of a vehicle fire. The risk may be present both during vehicle use and when the vehicle is parked with the ignition key removed.

Repairs
At no cost to you, your dealer will replace the starter cable assembly on your car.

How Long Will It Take?
The time needed to repair your car is less than one hour. However, due to service scheduling times, your dealer may need your car for one full day.

Call Your Dealer
Call your dealer without delay and ask for a service date and if parts are in stock.

Your dealer has the service information needed to repair your car. If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, give the dealer this letter.

If you misplace the letter, your dealer will still do the work, free of charge.

Changed Address Or Sold The Car?
If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Parts and Service Division Office whose address is shown in your Owner Guide booklet. You may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington DC 20590 or call the toll free Auto Safety Hotline 800-424-9393 (Washington DC area residents may call 426-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built car.