Administration Instructions

ATTACHMENT I M Program
CARES/OASIS NEITHER CARES NOR OASIS WILL BE IN EFFECT FOR
THIS OWNER NOTIFICATION PROGRAM.


FPSD CONTACT Talk with your FPSD Service Zone Manager about
program concerns.


FORM 1863 Enter 1863 claims using DWE.

See Warranty and Policy Manual:

Section 5.5 - 1/Section 6.1 - 19 (Owner Notification Programs)


REFUNDS See Warranty and Policy Manual:

Section 6.1 - 20 (Owner Refund)

For owner or dealer paid repairs made before date of Owner Letter:

- submit on separate Form 1863 using the codes shown below:

Program Code Box - M71
Causal Basic Part Number - 1125
Condition Code - 67
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.