Owner Letter - California

Serial Number: 12345678901234567 93E44 March, 1994

Mr. John Sample
123 Main Street
California, USA 12345

Ford Motor Company is voluntarily recalling (Emissions Recall 93E44) certain 1990 model Thunderbird and Cougar cars equipped with 3.8L supercharged engines and manual transmissions. Higher than anticipated exhaust system temperatures may cause a condition that results in damage to the exhaust system catalyst.

What the Dealer Will Do
At no cost to you the exhaust system catalyst and engine control module will be replaced on your car according to the instructions provided by Ford.

This service will replace emissions control components designed to reduce air pollutants and should not have a noticeable affect on the operation of your car.

If you do not have this service done,
^ Your Emissions Warranty may be reduced,
^ Your car may not pass emissions or smog tests that may be required in your area,
^ The California Department of Motor Vehicles may not renew your vehicle registration.

How Long Will It Take?
The time needed to repair your car is about one hour. However, due to service scheduling times, your dealer may need your car one full working day.

Call Your Dealer
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, present this letter to the dealer.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Car?
If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the dealer doesn't make the repair promptly and without charge, contact the dealer service manager. You may also contact the Ford Customer Assistance Center by calling toll-free 1-800-392-3673, (1-800-392-FORD).

The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your car is subject to these requirements. When this recall repair is completed by your dealer, you will receive a Vehicle Emission Recall - Proof of Correction certificate. This certificate says that this emissions recall has been performed on your car.

PLEASE MAKE SURE THAT YOU GET A CERTIFICATE FROM THE DEALER AND THAT YOU HAVE IT WHEN YOU RENEW YOUR CAR'S REGISTRATION.

IT IS ALSO IMPORTANT FOR YOU TO KNOW THE CERTIFICATE OF CORRECTION SHOULD BE RETURNED TO THE DEPARTMENT OF MOTOR VEHICLES (DMV) ONLY IF IT IS REQUESTED. OTHERWISE, THE CERTIFICATE IS TO BE HELD BY YOU FOR YOUR RECORDS.

We regret any problem this recall may cause you. We are doing this so you will be satisfied with your Ford-built car. In order to ensure your full protection under Emissions Warranty provisions and to avoid any inconvenience when renewing your registration, it is recommended that you have your car serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your car.