Attachment I - Administrative Information

ATTACHMENT I
M Program

FPSD CONTACT
Talk with your FPSD Service Zone Manager about program concerns.

FORM 1863
Enter 1863 claims using DWE (or mail direct)

See Warranty and Policy Manual:

- Section 5.6 - 1/Section 6.1 - 23
(Owner Notification Programs)

OWNER REFUNDS

See Warranty and Policy Manual:

- Section 6.1 - Pages 24 through 25 (Owner Refund)

For owner-paid repairs made before date of Owner Letter:

- Submit on separate Form 1863 using the codes shown below:

Program Code Box - 93M82
Causal Basic Part Number - 9H307
Condition Code - 82
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.
Customer Concern Code - N99