FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS
OASIS will not be in effect for this Owner Notification Program.

FPSD Contact
Talk with your FPSD Service Zone Manager about program concerns.

Form 1863
Enter 1863 claims using DWE (or mail direct).

See Warranty and Policy Manual: Section 5.5 - 1/Section 6.1 - 24 (Owner Notification Programs)

Owner Refunds
See Warranty and Policy Manual: Section 6.1 - 25 (Owner Refund)

For owner-paid repairs made before date of Owner Letter: submit on separate Form 1863 using the codes shown below:

Program Code Box 91M75

Causal Basic Part Number 9H307

Condition Code 82

Labor Operation (1st line) REFUND

Labor Operation (2nd line) ALLOW

Administrative Information 0.2 Hrs.