Warranty Procedure

ENGINE DIVISIONCONCERN DEFINITION PROGRAMAND PRIOR WORK APPROVAL:

For this program, the Prior Work Approval Form (#176-052) replaces the Authorization to Submit Claims Form (#FPS-8376). The use of Form #176-052 provides dealerships wlth a complete record of telephone contacts and eliminates the need for engine plant representatives to complete a separate approval form.

The engine plant representative will complete the Form #176-052 based on the Information you have provided. You will be given the six-digit serial number of the Form #176-052 as authorization to perform the repair. A copy of the form will then be attached to the replacement engine indicating disposition of the removed engine. It will indicate to to send the engine to the Lima Engine Plant or to hold the engine for remanufacture pick-up. You will retain the form for inclusion to your customer service file.

If your dealership has Direct Warranty Entry capability, transmit the claims through DWE. Indicate that the required prior work approval has been obtained from the engine plant by using approval Code B on the DWE claims. If you do not obtain prior work approval, the claim will reject under the following message:
"PRIOR APPROVAL REQUIRED".

The six-digit serial number of the Form #176-052 must be entered in the Authorization Number box in the upper left portion of the Form 1863 claim. Warranty repairs submitted without engine plant authorization annotated on the claim, will be returned unpaid for reason identified by Code R40.

An additional 0.3 hours may be included on the form 1863 claim for administrative time for repairs under this program. This will compensate you for the time spent on the telephone when contacting the engine plant for approval. Enter the word ALLOW in the labor operation number column, 0.3 hours in the scheduled time column, and compute the amount in the normal manner. Enter the six-digit serial number of the Form #176-052 in the repair description areas of the Form 1863.

The engine assembly exchange will be made on a no-charge basis; a $75.00 allowance should be claimed instead of the normal parts allowance. To claim the $75.00 allowance, enter ALLOW in the basic part number column, NET in the quantity column. The $75.00 allowance IS NOT eligible for an additional 30% parts allowance. Applicable Labor operations are to be claimed in the normal manner. Also, enter the words "LIMA 3.0L ENGINE PROGRAM" in the instruction areas of the claim Form 1863.