Owner and Dealer Information

Notification of Owners

The enclosed list identifies units delivered to your dealership which are involved in this recall. Vehicles affected by this recall and not yet delivered to the owners must be corrected prior to delivery. The owners of vehicles for whom names and addresses are shown are being notified directly by First Class Mail. In those instances where an affected vehicle has been sold, but the owner's name and address is not listed, you should contact the owner immediately and provide him a copy of the attached owner letter. If the owner of an eligible vehicle cannot be contacted or does not make an appointment to have his vehicle corrected, the Customer Notification and Dealer Claim Form (FCS 1864) must be returned to us with the owner's name and address indicated so that we can handle further notification. Eligible vehicles, other than those on the list provided, may be brought to your dealership by their owners for this recall service. Those units are also to be corrected as promptly as possible. If the owner of an eligible vehicle does not have a Form 1864, a blank form should be completed by you and sent in for reimbursement.

Dealership Obligations

Dealers are obligated to perform the recall service promptly following tender of the vehicles by the owners. It is important that you promptly report to your FPSD District Office any instance in which an owner will not allow you to complete this recall because of objections to scheduling or for any other reason.