GF82.95-P-2008TM Telediagnosis, Function

GF82.95-P-2008TM Telediagnosis, Function
- with CODE (359) TELE AID emergency call system

The vehicle has Mercedes-Benz (MB) telematics services:
^ Roadside assistance call (telediagnosis, roadside assistance)
^ MB information call

Roadside assistance call (telediagnosis, roadside assistance)
The telediagnosis service allows the user to get in contact with the service center, such as in the event of a problem with the vehicle. The service center can then use additional vehicle-specific data to make a remote diagnosis of the situation, and based on its findings, initiate appropriate assistance measures. If the MB-Info and breakdown assistance button group (S93/6) is pressed, a message is automatically sent to the service center via Short Message Service (SMS).

During a roadside assistance call, the following data are automatically transmitted:
^ Vehicle position
^ Customer identification data
^ Vehicle identification data
^ Condition data
^ Fault code

The service center can also request additional vehicle status data and fault codes from the emergency call system control unit (N123/4) via SMS. After the service center has evaluated these data, it will place a call to the vehicle. In this way, the exact situation and further service steps can be discussed and agreed on by the driver and the service center.

Status reports
The status reports are issued in the display of the following components:
^ Radio (A2)
^ COMAND operating, display and controller unit (A40/3)
^ Multifunction display (A1p13) of instrument cluster (A1)