Audio System - Can't Change Stations/Tracks

Date: March 26, 2008

Order No.: P-B-82.90/618

Supersedes:

Group: 82

SUBJECT:
Model 216.371/376/377/379, Model Year 2008
Model 221.171/176/177/179/186, Model Year 2008

Cannot Change Radio Stations, CD or DVD Tracks with the Multi-function Steering Wheel Controls

If you receive customer reports in the above model vehicles that intermittently the radio stations or CD/DVD tracks cannot be changed using the Multi-Function Steering Wheel Controls (MFS), or the MFS keys must be pressed a few times to respond, this may be due to a software error in the instrument cluster. To remedy, update the instrument cluster software using DAS 02/08 or newer by following the steps below.

1) Connect a battery charger, turn engine and all electrical consumers OFF

2) Start DAS --> Information and Communication --> IC- Instrument Cluster (Central CAN Bus) --> Control unit programming.... --> follow the DAS prompts to update the software on the instrument cluster

3) If part(s) replacement is necessary, the control unit log printout must be returned with the part(s).

Note:
The following allowable labor operations should be used when submitting a warranty claim for this repair. This information has been generated on March 26, 2008. Please refer to Netstar --> Star TekInfo --> Star Time for the most current labor time allowance.





In Case of Warranty, use the table.