Suspension - Vehicle Sits Too Low In Front
Date: May 11, 2009Order No.: P-B-40.20/58a
Supersedes: P-B-40.20/58 dated August 28, 2007
Group: 40.20
Revision History
Revision Date Purpose
a 5/11/09 Applicable Models and Warranty Information Updated
- 8/28/07 Initial issue
SUBJECT:
Model 211.022/026/056/065/256/265
Equipped with Steel Suspension Vehicle Level at Front Axle Too Low
If you receive customer reports in the above model vehicles of the vehicle level being too low, the cause may be the result of normal suspension (spring) settling. In order to resolve, refer to the below applicable repair procedure.
Note:
With either of the below repair procedures, please check the level at the rear axle at the same time.
Repair for Vehicles Equipped with Factory-Fitted Original Shock Absorbers
The vehicle level can be corrected by means of the shims (Figure 1, 3c). Refer to WIS documents AR40.20-P-0202A and AR40.20-P-0301T for vehicle level measuring details and actual specifications. Only perform ride height corrections when the vehicle is out of a specified range. In order to install the shims, the front struts must be removed from the vehicle (Refer to WIS document AR32.25-P-1017TS) and the spring compressed so that the shim can be inserted between the bottom of the spring and the lower spring perch (Refer to WIS document AR32.25-P-1018TS).
Note:
It is not necessary to disassemble the strut. It is only necessary to compress the spring enough to insert the number of shims necessary to achieve the correct ride height (up to step no. 4 in WIS Document). A maximum of four shims may be stacked on each side.
Repair for Vehicles Fitted with Replacement Shock Absorbers
Level adjustment should be performed via the radial grooves (Figure 1, 3a). Refer to WIS document AR32.25-P-1018-01TS.
Note:
With the installation of replacement shock absorbers (which are adjustable via radial grooves), it is no longer necessary to install shims to perform a ride height calibration.
Parts Information
Note:
The following allowable labor operations should be used when submitting a warranty claim for this repair. This information has been generated on May 11, 2009. Please refer to Netstar --> Star TekInfo --> Star Time for the most current labor time allowance.
In Case of Warranty, use the table above.