Restraints - Noises From Head Restraint/Restraint Guide

Date: June 26, 2008

Order No.: P-B-91.10/170

Supersedes:

Group: 91

SUBJECT:
All Model 211 Vehicles, Produced up to 08/14/07
All Model 219 Vehicles, Produced up to 08/15/07

Noises from Head Restraint/Head Restraint Guide

If you receive customer reports in the above model vehicles of noises coming from the head restraint and/or the head restraint guide, replace only the head restraint guide per the below steps to resolve. Do not replace the head restraint itself. Follow the steps below to correct.

1. Remove the restraint guides using extraction hook, W140 589 02 33 00, 2 needed per repair. Refer to WIS document AR91.16-P-0050T (211) or AR91.16-P-0050TX (219).

2. Install optimized head restraint guides. Refer to WIS document AR91.16-P-0050CW.








Note:
When installing the optimized head restraint guides, it is important to ensure that the position of the securing clamp is correct. Refer to Figure 1 (correct positioning), Figure 2 (incorrect positioning) and Figure 3 (overview).





Special Tools





Parts Information

Note:
The following allowable labor operations should be used when submitting a warranty claim for this repair. This information has been generated on June 26, 2008. Please refer to Netstar --> Star TekInfo --> Star Time for the most current labor time allowance.





In Case of Warranty, use the table.