Campaign - Install Software for Navigation System
Campaign No. 2006110005, December 2006FILE:
SERVICE:
GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION _ PARTS & ACCESSORIES BINDER
Revision History
Revision Date Purpose
B 12/01/06 Updates to work instructions
A 11/22/06 Update to Navigation DVD version checking procedure
- 11/17/06 Initial issue
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT:
MODELS 164, 171, 203, 209, 211, 215, 219, 220, 221, 230, 251, X164
MODEL YEAR 2005-2007
INSTALL SOFTWARE FOR NAVIGATION SYSTEM
This Service Campaign has been initiated because DCAG has determined that certain affected vehicles (see VIN range on the following pages) may have an earlier version navigation disc installed than that specified. This could in some cases lead to navigation directions based upon non updated map data. Dealers will update the navigation disc in the affected vehicles as required.
Please review the Effective Serial Number chart located on the following pages, and if necessary, repair the subject vehicles during the vehicle's next service.
Prior to performing this Service Campaign:
- Please check VMI to insure the vehicle is involved and to determine if the vehicle has been previously repaired.
- Please review the entire Service Campaign bulletin.
Approximately 12,559 vehicles are affected.
Effective Serial Number Range
NOTE:
Every vehicle in the VIN range may not be included in the campaign. VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. VMI always overrides the bulletin in reference to a specific vehicle's inclusion in a particular campaign. Please also note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Procedure
A. MODELS 171, 211, 215, 219, 220, 230: CHECK VERSION OF NAVIGATION DVD AND UPDATE NAVIGATION SYSTEM IF NECESSARY
NOTE:
It is not necessary to connect Star Diagnosis to perform this procedure.
1. Check part number of Navigation DVD in vehicle.
NOTE:
On these models the Navigation module is located in the trunk.
- Press Eject button on Navigation module.
- Visually check part number on DVD label.
2. Perform one of the following.
- If part number is BQ 646 0216 (V 2006.1): Reinsert DVD into Navigation module; this campaign has been completed.
- If part number is not the above number: Proceed to next step to update Navigation system.
NOTE:
You must obtain Navigation DVD BQ 646 0216 (V 2006.1) by calling Navteq at 866 MB4 AMAP ( 866 624 2627). Navteq does not require the VIN for these vehicles.
3. Start vehicle and keep it running for duration of update process.
4. Eject old Navigation DVD from module if present.
5. Use new Navigation DVD to update Navigation system.
- Insert new Navigation DVD into Navigation module.
NOTE:
The DVD is automatically detected and the update process starts.
- Shut off vehicle upon completion of the update process.
NOTE:
The Navigation DVD must remain inside the module from this point forward in order for the Navigation system to operate correctly.
6. Ensure navigation system is functioning correctly after update.
NOTE: The replaced Navigation DVD for the above models must be returned through the standard process.
B. MODELS 164, 203, 209, 251, X164: CHECK VERSION OF NAVIGATION DVD AND UPDATE NAVIGATION SYSTEM IF NECESSARY
NOTE:
It is not necessary to connect Star Diagnosis to perform this procedure.
1. Check part number of Navigation DVD in vehicle.
NOTE:
On these models the Navigation drive is located inside the head unit.
- Press Eject button on head unit to eject DVD from "Navigation" slot.
- Visually check part number on DVD label.
2. Perform one of the following.
- If part number is BQ 646 0220 (V 2006.1): Reinsert DVD into Navigation drive; this campaign has been completed.
- If part number is not the above number: Proceed to next step to update Navigation system.
NOTE:
You must obtain Navigation DVD BQ 646 0220 (V 2006.1) by calling Navteq at 866 MB4 AMAP ( 866 624 2627). Navteq does not require the VIN for these vehicles.
3. Start vehicle and keep it running for duration of update process.
4. Eject old Navigation DVD from drive if present.
5. Use new Navigation DVD to update Navigation system.
- Insert new Navigation DVD into Navigation drive.
NOTE:
The DVD is automatically detected and the update process starts.
- Shut off vehicle upon completion of the update process.
NOTE: The Navigation DVD must remain inside the drive from this point forward in order for the Navigation system to operate correctly.
6. Ensure navigation system is functioning correctly after update.
NOTE:
The replaced Navigation DVD for the above models must be returned through the standard process.
C. UPDATE NAVIGATION SYSTEM (MODEL 221 ONLY)
NOTE:
You must obtain the correct DVD per VIN by filling out the form and either fax to Navteq at: 888 329 4223 or scan and email at: mbmaps@navteq.com. For reliability, we encourage you to fax in the form. The DVD will be sequentially numbered according to the VIN you provide in the form. If you have more than one vehicle listed in the campaign in your dealership, please submit multiple VINS in a single form, Navteq will mail you one DVD per VIN entered.
NOTE:
Prior to starting procedure ensure to:
- Connect battery charger
- Turn off ignition and all electrical consumers
- Turn ignition key to second position
- Follow the order of steps exactly as outlined below
1. Power on head unit.
CAUTION:
Ensure that slot #1 in the DVD changer is empty prior to inserting the Navigation DVD.
2. Press Button 1 of the DVD changer (A, Figure 1) and insert the Navigation DVD (part number A 221 827 30 59 (v 3.0)) into the changer (B).
3. Press COMAND controller to confirm the "Disc Drive Audio Format Unknown" message.
4. Press COMAND controller to confirm the "Proceed with Update" message.
NOTE:
The update process takes approximately 30 minutes to complete. The technician is not required to be present during the process and may perform other tasks while the process is running. The update process run time is not included in the labor time paid under this Service Campaign.
5. Press COMAND controller to acknowledge completion of update process.
6. Press Button 1 to eject Navigation DVD and place it in DVD case.
7. Ensure navigation system is functioning correctly after update.
NOTE:
This Navigation DVD is property of MBUSA; it must remain with the vehicle/customer after the update process has been completed. Reproduction is prohibited!
Parts Information
NOTE:
- Please be aware that only the part number(s) referenced in the Campaign Bulletin is approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
- The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Repair 1 (All models except 221 - Check only)
Operation: Navigation-DVD, Check/Update if Necessary (02-5539)
Repair 2 (All models except 221 - Check and update)
Operation: Navigation-DVD, Check/Update if Necessary (02-5539)
Repair 3 (Model 221)
Operation: Battery Charger, Connect (02-5058)
Map Software for Navigation System, Update (02-5540)