Restraints - Passenger Head Restraint Moves Sporadically

Date: March 26, 2008

Order No.: P-B-91.16/153

Supersedes:

Group: 91

SUBJECT:
All Model 203 Vehicles

Passenger Head Restraint Moves Sporadically

If you receive customer reports in the above model vehicles of the passenger seat head restraint sporadically moving by itself, this may be caused by a software discrepancy between the seat control unit and the weight sensing seat. To resolve, disable the Not occupied position of passenger head restraint coding via Star Diagnosis menu path: Control units --> Seats and doors --> ESA passenger-Electric seat adjustment front passenger (with memory) --> "Diagnosis as per factory specifications".





Note:
The menu "Diagnosis as per factory specifications" is protected by a password. The password can be obtained via the TAC Hotline. A quick test will be needed to obtain a password. Enter the password via Star Diagnosis menu path, as shown above.

Note:
The following allowable labor operations should be used when submitting a warranty claim for this repair. This information has been generated on March 26, 2008. Please refer to Netstar --> Star TekInfo --> Star Time for the most current labor time allowance.





In Case of Warranty, use the table.