Recall - SBC Hydraulic Unit Reprogramming: Overview
FILE:SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION - PARTS & ACCESSORIES BINDER
Campaign No.:
2004050014
October 2004
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT:
MODELS 211.065/070/076/082/083/026/265/283/282, 230.474/475/476
MODEL YEARS:
2003 THROUGH 2005
PROGRAMMING SBC HYDRAULIC UNIT
This Recall Campaign has been initiated because DCAG has determined that on the affected vehicles (see VIN range below), in certain instances, the Sensotronic Brake Control (SBC) pump motor may run out of permissible tolerances, thereby triggering the hydraulic back up function mode. In the hydraulic back up mode, the driver has braking power sufficient to stop the vehicle, although greater brake pedal pressure is required and the brake pedal travel will be noticeably longer which could lead to a vehicle crash. The recall will be conducted in order to re-program the SBC Hydraulic unit.
Please review the Effective Serial Number Chart located below.
Shown in this bulletin is a sample copy of a letter which owners of the affected vehicles will receive.
Prior to performing this Recall Campaign:
^ Please check VMI to insure the vehicle is involved and to determine if the vehicle has been previously repaired.
^ Please review the entire Recall Campaign bulletin.
Approximately 140,387 vehicles are affected.
Effective Serial Number Range
Special Tools
Note:
These are Required Special Tools that will be automatically released 1 per Mercedes-Benz dealer in conjunction with this Recall.
Parts Information
Note:
The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
NOTE REGARDING CUSTOMER REIMBURSEMENT
Reimbursement to customers for repairs performed prior to this recall:
If the customer already paid to have this recall condition repaired and provides adequate documentation to support their claim of a non-warranty repair of this item, they may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer.
See "Reimbursement to Customer for repairs performed prior to recall" in MBUSA's Warranty Policy and Procedures Manual.
Please note the claim submitted for customer reimbursement will not close the campaign (if still open).
If the customer is still in possession of the vehicle with an open campaign, please arrange to close the recall in the usual manner.