GF82.95-P-2010QM MB Information, Function

GF82.95-P-2010QM MB Information, Function
- with CODE (359) TELE AID emergency call system

The vehicle has MB Telematics services:
^ Roadside assistance call (telediagnosis, roadside assistance)
^ MB information call

MB information call
The "MB Info" service allows the customer to get in contact with a DaimlerChrysler Information Center. This information service can provide users with updated information (such as on current traffic conditions and possible detours) or DC-specific additional information. This service is primarily an oral information service that is provided via the communications module in the emergency call system control unit (N123/4). The user activates this service by pressing the MB-Info and breakdown assistance button group (S93/6).
If the service is authorized and no higher-priority service is active, the emergency call system control unit (N123/4) sends an SMS message to the service center.

The SMS contains the following data:
^ Vehicle position
^ Customer identification data
^ Vehicle identification data

In addition to the SMS transmission, a voice connection is immediately established to the service center, and the user can discuss the matter with a customer service representative. If the service center is unable to establish a connection to the vehicle, the emergency call system control unit (N123/4) then attempts to establish a connection from the vehicle to the service center. The information service is a free service provided by Mercedes-Benz Customer Service.

Information on the following topics can be requested or provided:
^ Current traffic conditions
^ Technical questions
^ Services
^ Mercedes-Benz products
^ Complaints
^ Mercedes Card
^ Leasing and financing offers

Status reports
The status reports are issued in the display of the following components:
^ Radio (A2) (without code (530) COMAND APS USA (with navigation system))
^ COMAND operating, display and controller unit (A40/3) (with code (530) COMAND APS USA (with navigation system))
^ Multifunction display (A1p13) of instrument cluster (A1)

During an MB Information call, the following statuses are reported:
^ "MB-Info, Call in Progress"
^ "MB-Info, Call Active"
^ "MB-Info, Call Failed"