Health Check
CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK
1. HEALTH CHECK
Health Check provides an overall view of the vehicle status including telematics. Health Check will provide the DCM (telematics transceiver) software version, PRL version, and applicable DTCs and fault codes related to telematics.
(a) Connect the Techstream to the DLC3.
(b) Turn the engine switch on (IG).
(c) Turn the Techstream on.
(d) Click "Health Check".
HINT
* If Health Check results in a telematics issue, a specific Fault Code will be displayed.
* If one of these fault codes is present, follow the procedure indicated in the following list.
* Fault 62*: Press the manual (SOS) switch and inform the operator of the error message.
* Fault 64: Press the manual (SOS) switch and inform the operator of the error message.
* Fault 65: Contact the call center and request that they correct the DCM/VIN registration information in their database.
* *: Verify that the VIN is correct in the ECM. Run Vehicle Inquiry on the Techstream and verify that the VIN is correct.
(e) Data is displayed under "Telematics".