How To Proceed With Troubleshooting

WINDSHIELD / WINDOWGLASS: POWER WINDOW CONTROL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

HINT
* Use the following procedure to troubleshoot the power window control system.
* *: Using the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP

NEXT -- Continue to next step.

2. CUSTOMER PROBLEM ANALYSIS

* In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.

* Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

* The following 5 items are important points in the problem analysis:





NEXT -- Continue to next step.

3. PRE-CHECK

(a) Measure the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT -- Continue to next step.

4. INSPECT COMMUNICATION FUNCTION OF MULTIPLEX COMMUNICATION SYSTEM (BEAN)*

(a) Use the Techstream to check if the multiplex communication system (BEAN) is functioning normally Reading and Clearing Diagnostic Trouble Codes.

Result:





B -- GO TO MULTIPLEX COMMUNICATION SYSTEM (BEAN) Multiplex Communication System
A -- Continue to next step.

5. CHECK FOR DTC*

(a) Check for DTCs and note any codes that are output Reading and Clearing Diagnostic Trouble Codes.

(b) Clear the DTCs.

(c) Recheck for DTCs.

Result:





B -- GO TO DTC B2311 B2311

C -- GO TO DTC B2312 B2312

D -- GO TO DTC B2313 B2313
A -- Continue to next step.

6. PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table Problem Symptoms Table.

Result:





B -- Go to step 8
A -- Continue to next step.

7. OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check Operation Check

(b) Data List / Active Test Scan Tool Testing and Procedures

(c) Terminals of ECU Pinout Values and Diagnostic Parameters

NEXT -- Continue to next step.

8. REPAIR OR REPLACE

NEXT -- Continue to next step.

9. RESET POWER WINDOW MOTOR

(a) If any of the multiplex network master switch assembly or power window regulator switch assembly LEDs is blinking, reset the power window regulator motor assembly Initialization.

NEXT -- Continue to next step.

10. CONFIRMATION TEST

NEXT -- END