The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

AUDIO / VISUAL: AUDIO AND VISUAL SYSTEM (w/o Navigation System with Multi-display): The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted
- The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

PROCEDURE

1. CHECK CELLULAR PHONE

(a) Check if the voice on the other side can be heard using a cellular phone.

OK:

Voice can be heard properly.

NG -- REPAIR OR REPLACE CELLULAR PHONE
OK -- Continue to next step.

2. CHECK VOICE GUIDANCE SYSTEM

(a) Check that voice guidance system sound can be heard from the driver side front speaker.

OK:

Sound can be heard.

NG -- GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table
OK -- Continue to next step.

3. CHECK SETTINGS

(a) Check if the volume level is set to low on the "Call" screen.





OK:

The level is not set to low.

Text in Illustration





NG -- SET VOLUME TO HIGH
OK -- Continue to next step.

4. CHECK SETTINGS (OPERATION CHECK)

(a) Enter the "Hands-free Volume Setting" screen. Refer to Check Hands-free Volume Setting in Operation Check Audio And Visual System (w/o Navigation System with Multi-display).





(b) Check if the "Receive Voice Level" is set to "0".

HINT
The "Receive Voice Level" can be set to 11 different levels, -5 to +5, with a 3 dB difference.

(c) Check if the "Receive Voice Level" is set to the minimum or maximum level.

HINT
When the "Receive Voice Level" is set to the minimum or maximum level, the sound may be distorted.

OK:

The "Receive Voice Level" is set to "0".

NG -- SET RECEIVE VOICE LEVEL TO "0"

OK -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table