Green Indicator Remains Off

CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN INDICATOR REMAINS OFF
- GREEN INDICATOR REMAINS OFF

DESCRIPTION

After the engine switch on (IG), the DCM (Telematics Transceiver) will enter into a self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation. If neither the red nor green indicators remain on, verification of the subscription should be performed.

INSPECTION PROCEDURE

PROCEDURE

1. CONFIRM GREEN INDICATOR COMES ON

(a) After the engine switched on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

OK:

Green indicator comes on.

NG -- CHECK DTC
OK -- Continue to next step.

2. CONFIRM SUBSCRIPTION MODE

(a) Confirm the indicator status at 5 seconds after engine switch on (IG).

Result:





HINT
If red and green indicator are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode.

B -- INPUT VIN WITH TECHSTREAM

C -- CHANGE SUBSCRIPTION MODE

A -- CHECK FOR INTERMITTENT PROBLEMS How To Proceed With Troubleshooting

3. INPUT VIN WITH TECHSTREAM

(a) Turn the engine switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the engine switch on (IG) and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Select "Vehicle Inquiry" and input VIN.

NEXT -- Continue to next step.

4. CONFIRM SUBSCRIPTION MODE

(a) Confirm the indicator status at 5 seconds after the engine switch on (IG).

Result:





B -- REPLACE DCM (TELEMATICS TRANSCEIVER)

A -- END

5. REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (Telematics Transceiver) Removal.

NOTICE:
* The engine switch must be off.
* Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

NEXT -- PERFORM DCM ACTIVATION DCM Activation

6. CHECK DTC

(a) Turn the engine switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the engine switch on (IG) and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Perform "HEALTH CHECK" and check for current DTCs Health Check.

Result:





B -- GO TO DIAGNOSTIC TROUBLE CODE CHART Safety Connect System
A -- Continue to next step.

7. REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (Telematics Transceiver) Removal.

NOTICE:
* The engine switch must be off.
* Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

NEXT -- PERFORM DCM ACTIVATION DCM Activation