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Canada - Interior - Floor Carpet Grommet

Bulletin
TSB2768

Issue Date
December 31, 2009

Title
CARPET GROMMET SEVICEABILITY

Component
BODY COMPONENTS

Models
'07- '10 ES350; '08- '10 IS F; '06-10 IS250, IS350; '10 IS250C, IS350C

INTRODUCTION:

To improve serviceability of the Floor Carpet Grommet (Floor Clamp Retainer), a new service part has been developed which allows the Floor Carpet Grommet to be replaced separately from the carpet assembly.






APPLICABILITY:






WARRANTY INFORMATION:






PARTS INFORMATION:






REQUIRED TOOLS & EQUIPMENT:

REPAIR PROCEDURE:

1. Slide seat to the most rearward position.
2. Remove driver side scuff plate.

NOTICE
Be careful when removing clips. Apply tape to painted surfaces to prevent damage to paint.


3. Unclip any wire harnesses located under scuff plate.

NOTICE
Do not damage wire harnesses.







4. Remove driver side cowl side trim subassy, if equipped.






5. Remove damaged or loose floor retainer(s).
A. Raise the floor carpet.
B. Remove the retainer.






6. Install new the floor retainer.

NOTE
Floor retainers are labelled as "UPR" for Upper and "LWR" for lower
.






7. Cut the carpet until the tip of the floor retainer lower protrudes through the carpet.

NOTE
Cut carpet towards the rear of the vehicle Only cut 1.5 - 2.0 mm in length.







8. Insert the floor retainer lower piece under the original hole of the carpet.

NOTE
Confirm that the floor retainer lower is facing the correct direction.







9. Attach the new floor retainer upper onto the floor retainer lower by pressing the 2 pieces together until a "click"is heard.

NOTE
Confirm that the floor retainer upper is facing the correct direction.


10. Repeat steps for other damaged floor retainers, if necessary.
11. Lay carpet back down to its original location.
12. Reinstall cowl side cover, wire harnesses and drivers side scuff plate.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.