Owner Letter For Campaign 903, Alt. Connector
SSC 903Dear Lexus Owner:
This letter is being sent to you in the interest of your continued satisfaction with your Lexus LS400. It has come to our attention that a wiring connector at the alternator may not be fully inserted into its socket. Should this condition exist on your vehicle, you may experience diminished alternator output which could effect the battery charging system.
What will ^ Any Lexus dealer will inspect your vehicle and ensure
Lexus do? that the connector is fully inserted.
What should ^ Contact any Lexus dealer and make an appointment to have
you do? this inspection performed at your earliest convenience.
To perform the inspection takes approximately thirty minutes; however, the dealership may require that your vehicle be made available for a longer period of time.
^ If you no longer own this vehicle, please indicate on the enclosed postage paid form providing us with the name and address of the new owner.
What if you ^ If you are in the continental United States, please
have other contact your local Lexus dealer or:
questions? Lexus Customer Satisfaction Department
1-800-25-LEXUS
We have sent this notice in the interest of your continued satisfaction with our products and we sincerely regret any inconvenience this may have caused you.
Thank you for driving a Lexus.