Owner Letter For Campaign 902, Stoplamp
SSC 902Dear Lexus Owner:
This letter is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Lexus has determined that a defect related to motor vehicle safety exists in certain 1990 Lexus LS 400 vehicles.
What is the ^ Prolonged illumination of the center high mounted stop
problem? lamp due to steady brake application, particularly under
high ambient temperature conditions, may cause the lamp housing to become distorted. Such distortion can adversely affect the photometric output of the lamp.
What will ^ Any Lexus dealer will replace the center high mounted
Lexus do? stop lamp assembly with a new version that does not
distort, at no cost to you.
What should ^ Contact any Lexus dealer and make an appointment to have
you do? the repairs performed at your earliest convenience.
Approximately thirty minutes is required to complete the repairs; however, the dealership may require that your vehicle be made available for a longer period of time.
As a safety precaution, until these repairs have been made, please avoid prolonged service brake application while stopped (use the parking brake or place the transmission selector in "park").
^ If you no longer own the vehicle, please indicate on the enclosed postage paid form providing us with the name and address of the new owner.
What if you ^ If you are in the continental United States, please
have other contact your local Lexus dealer or:
questions? Lexus Customer Satisfaction Department
1-800-25-LEXUS
If Lexus fails or is unable to respond within a reasonable time, you may
contact the Administrator: National Highway Traffic Safety
Administration, 400 Seventh St. S.W., Washington, D.C. 20509 or call
their toll free Auto Safety Hotline 1-800-424-9393 (Washington, D.C.
area call 366-0123).
We have sent this notice in the interest of your safety and continued satisfaction with our products and we sincerely regret any inconvenience this may have caused you.
Thank you for driving a Lexus.