Back Door Area - Service Tips for Squeaks and Rattles

NVH
NV009-98

August 7, 1998

Title:
Squeaks & Rattles Service Tips - Back Door Area

Models:
'99 RX 3OO

Introduction

To improve customer satisfaction by reducing interior squeaks and rattles, the following repair procedures have been developed.

AFFECTED VEHICLES

^ 1999 RX 300s.





REQUIRED TOOLS & MATERIALS





WARRANTY INFORMATION

Perform the repairs listed below as necessary to address specific customer concerns over interior squeaks and rattles:

APPLICABLE WARRANTY*:

This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle's in-service date.

* Warranty application is limited to correction of a problem based upon a customer's complaint.

REPAIR PROCEDURE

Back Door Stopper Rubbing Noise





To reduce noise caused by movement between the Back Door and the Back Door Stopper Cushion (attached to the body above the rear combination lamp), move the stopper cushion as shown.

NOTE # 1:
Moving the stopper cushion increases contact pressure that reduces movement between the two components.





NOTE # 2:
Do not Increase the diameter of the through holes in the stopper cushion since this may cause a water leak or cause difficulty in closing the back door.

Tonneau Cover Hanger Rivet Chaffering Noise








To reduce chattering noise caused by Tonneau Cover Hanger attaching rivets free-play, secure the rivets by applying quick-drying glue (superglue) as shown.

Spare Wheel Cover Rattle Noise








To reduce a rattle noise caused by freeplay of the rear section of the Spare Wheel Cover, attach two pieces of felt, sizes (1) L: 11O mm, W: 15 mm, T: 1 mm and (2) L: 95 mm, W: 20 mm, T: 1 mm from the Interior Noise kit (P/N 08231-00801) to the back side of the Spare Wheel Cover as shown.