Campaign - Rear Spoiler Load Spreading Bracket

Q238NAS1

05-FEB-13

*THIS PROGRAM IS VALID FOR A LIMITED TIME ONLY
AND WILL EXPIRE ON 30 NOVEMBER 2014 *

SECTION: 501-08
Service Action: Rear Spoiler Load Spreading Bracket

AFFECTED VEHICLE RANGE:

VIN: CA717173-DA764544
Range Rover Sport (L320)
Model Year: 2012-2013

CONDITION SUMMARY:
Situation:
A limited number of 2012-2013 Land Rover Range Rover Sport (Autobiography and Limited Edition) vehicles equipped with the extended rear roof spoiler and within the listed VIN range may experience a concern with the extended rear spoiler coming adrift during transportation when the vehicle is loaded facing backwards and generally when on the top deck of a transporter.

Action:
Retailers are required to HOLD all affected vehicles in the above VIN range that are in their control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action
detailed in this Technical Bulletin. Affected vehicles already in the hands of customers should be updated at the next available opportunity.

PARTS:

TOOLS:
Refer to Workshop Manual / Repair Procedure for any required special tools
WARRANTY:
NOTE:
Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action. Repair procedures are under constant review, and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on TOPIx to obtain the latest repair time.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

Warranty claims must be submitted quoting Program Code 'Q238' together with the relevant Option Code from the table. The SRO and part information listed have been included for information only. The Option Code(s) that allows for the drive in / drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 November 2014 closure date must be submitted for payment within 30 calendar days of completion of the repair.

Normal Warranty policies and procedures apply

REPAIR PROCEDURE

CAUTION:
Protect the surrounding paintwork to avoid damage.

NOTE:
Some variation in the illustrations may occur, but the essential information is always correct.

NOTE:
Removal steps in this procedure may contain installation details.

1. Open the tailgate.