Campaign SA140A - UVO Software Upgrade

GROUP
Electrical

NUMBER
049 (Rev 1, 1211312012)

MODEL
Soul (AM) 2013MY

DATE
November 2012

SUBJECT:
SERVICE ACTION: UVO SOFTWARE UPGRADE (SA14OA)

*NOTICE

This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by black bars and asterisks.*





This bulletin provides the procedure for upgrading the 2013MY Soul UVO system. Kia is requesting the completion of this Service Action on all affected 2013MY Soul vehicles prior to delivery. Before conducting the procedure, verify that the vehicle is included in the list of the affected VINs.





UVO Upgrade Procedure:





1. If viewing this TSB electronically, click the link below.

https://www.kiatechinfo.com/pds/Downloads/UVO_9013.exe

Otherwise, log on to KGIS/KiaTechInfo.com and click on "Diagnostic Tools, then click "Software Downloads" from the navigation menu.

Select and click "Download for UVO Update."





2. Click on "2013 UVO System Update Download" link.






*3. Click "Save File."*

NOTICE

The UVO file download screens are for demonstrative purposes only. Actual screen content may differ.*





4. Click"Save."





5. Click "Open Folder."





6. Click on update file to open it. The file name is "UVO_9O13".





7. Click "Run."





8. Insert a flash drive into USB slot on your computer; click Unzip and the files will be downloaded to the flash drive.





9. Unzip the downloaded file directly to the root directory of the USB being used for the update.

Power ON UVO system.

Connect USB flash drive to UVO system's USB socket.

The system will display "Reading Media" on the screen after USB is inserted. This is normal, since the unit is searching for music files. Then the system will display a "No File Available" pop-up after system music search is complete, wait until new screen appears and continue with the upgrade.





10. Press "SETUP" button on the head unit.





11. Touch "System" icon on the screen.





12. Touch "System Information" button on the screen.





13a. Verify the current SAN version (1.MP.9.011) as shown in the image.

13b. Touch "Update" button on screen.





14. Check that "New Version" is correct for this Service Action (New version is 1.MP.9.013); if version is correct, then touch "Yes" button on screen.





15. The UVO system will automatically reboot and the update will proceed.





16. After the update is complete, the display shown on the right will appear for a few moments; then the UVO system will reboot again.

Repeat steps 2 ~ 4 and verify whether UVO system version has been updated to version 1.MP.9.013.

17. Verify proper system function by obtaining the customer's phone(s) and pairing it(them) with the system.

*NOTICE

If you do not delete phones, the phone(s) will still show and act as paired, but there may be performance or functional issues. Anytime a software update is performed to either a paired phone or the UVO system, the pairing should be deleted from both phone and UVO system and then re-paired after update.*





AFFECTED VEHICLE PRODUCTION RANGE:





WARRANTY CLAIM INFORMATION: